xbage's Privacy Policy

This Privacy Policy ("Policy") applies to users of the xbage platform. It explains how xbage collects, uses, stores, and where necessary shares your personal information with third parties. xbage treats the privacy of users in Bangladesh with the utmost importance and always follows industry-leading security standards.

By registering on or continuing to use our platform, you acknowledge that you have read, understood, and agreed to this policy. If you disagree with any part of this policy, please refrain from using our platform.

xbage collects your information in various ways. The types and sources of data collected are described below.

1.1 Information You Provide

When registering an account, you voluntarily provide certain information, such as:

• Full name and date of birth
• Mobile number and email address
• Residential address
• Identity verification documents (when required)
• Payment account details (bKash, Nagad, Rocket)

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Platform usage timestamps and activity logs
• Information collected through cookies and similar tracking technologies
• Transaction history and betting activity

1.3 Information Received from Third Parties

For the purposes of identity verification, fraud prevention, or payment processing, we may also receive limited information from trusted third parties.

xbage uses your information only for the following purposes:

2.1 Account Management

Your information is used to create, verify, and manage your account. This includes identity confirmation, password recovery, and account security.

2.2 Payment Processing

Relevant information is used to securely complete deposits and withdrawals via bKash, Nagad, or Rocket.

2.3 Customer Support

Your contact and account information is used to resolve issues and provide assistance through live chat.

2.4 Security and Fraud Prevention

Data is analyzed to ensure platform security and to detect unauthorized transactions or suspicious activity.

2.5 Legal Compliance

Information is stored and used where necessary to comply with applicable laws and regulations.

2.6 Platform Improvement

Aggregated and anonymized data is used to analyze user experience and further improve our services.

xbage follows internationally recognized technologies and processes to ensure the security of your information.

3.1 Encryption Technology

Our platform uses SSL (Secure Sockets Layer) encryption, which protects all data exchanged between you and our servers. Your payment information and login credentials are always transmitted in encrypted form.

3.2 Server Security

Our data servers are housed in secure data centers and undergo regular security audits. Firewalls and intrusion detection systems remain active to prevent unauthorized access.

3.3 Data Retention Period

Your information will be retained for as long as your account is active or as needed to provide services. Even after account closure, certain information may be retained for the legally required period to meet legal obligations or resolve disputes.

xbage does not sell, rent, or commercially distribute your personal information. Information may be shared in the following limited circumstances:

4.1 Payment Processors

Only transaction-related information necessary to complete deposits and withdrawals is shared with payment processors such as bKash, Nagad, and Rocket.

4.2 Identity Verification Services

We work with trusted verification partners to prevent fraud and confirm user identity.

4.3 Legal Authorities

Information may be disclosed when required to comply with a court order, lawful legal process, or a valid request from a competent authority.

4.4 Business Succession

In the event of a company restructuring, merger, or acquisition, user information may be transferred to the successor entity, but the terms of this policy will remain in effect.

4.5 Third-Party Obligations

Third parties that process data on our behalf are contractually bound to protect the confidentiality of your information and may only use it for the specified purpose.

The xbage platform uses cookies and similar tracking technologies.

5.1 What Are Cookies?

Cookies are small text files stored in your browser or on your device that hold information about website visits. They help ensure the proper functioning of the website and improve the user experience.

5.2 Cookies We Use

• Essential Cookies: Required to maintain login sessions and for the core functionality of the platform.
• Functional Cookies: Remember user preferences and settings.
• Analytics Cookies: Monitor platform usage to help improve our services.

5.3 Cookie Control

Cookies can be disabled or deleted from your browser settings. However, this may limit certain platform features and affect your login session.

As a user of the xbage platform, you have the following rights:

6.1 Right to Access

You may request information about what data we hold about you and how it is being used.

6.2 Right to Rectification

You may request correction of any inaccurate or incomplete information stored in your account.

6.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, this right may be limited where legal obligations apply.

6.4 Right to Restrict Processing

In certain cases, you have the right to request that the processing of your information be restricted.

6.5 Right to Withdraw Consent

Where the processing of your information is based on your consent, you have the right to withdraw that consent at any time. However, anything done prior to the withdrawal will remain valid.

xbage is an adult (21+) platform. We do not knowingly collect any personal information from individuals under the age of 21.

An age verification process is followed at the time of registration. If we become aware that a minor has provided information, that account will be closed and the related information will be deleted.

If a parent or legal guardian believes their child has created an account on our platform, please contact us immediately.

Our servers or third-party partners may be located outside Bangladesh. In such cases, international data transfers may occur.

For any international data transfer, we ensure that the receiving party follows security measures consistent with this privacy policy and fulfills contractual obligations to maintain the confidentiality of the data.

xbage may update this privacy policy from time to time. For any significant changes, we will post a notice on our platform or send a message to your registered email address or mobile number.

Continued use of the platform after a policy change will indicate your agreement to the revised policy. We therefore recommend that you visit this page periodically.

The "Last Updated" date in this policy always reflects the date of the most recent revision.

This privacy policy and any disputes arising from matters related to data protection will be resolved in accordance with applicable laws and regulations.

xbage believes in fair play and transparency. Protecting user information and providing fair service are the core foundations of our commitment.